Former Villanova basketball coach Jay Wright charted attitude plays with his team. How could attitude plays apply to our role as CSMs?
Month: February 2023
Customer Success Around Town (How Our Personal Relationships Can Give Us Insights Into Our Customer Relationships)
Our personal relationships can be a source of inspiration for our customer relationships.
What’s My Intent as a Customer Success Manager?
When we start our customer relationships with good intentions we lay the foundation for a trusted partnership.